We offer Free Shipping and Returns within Canada.
* US and other International Customers please enquire before placing an order as some exotic skins cannot be shipped outside Canada. For international orders shipped outside of Canada, it is the customer's responsibility to pay for international shipping and any duties and taxes once the parcel reaches the country of destination.
For orders within Canada:
Your order will be shipped via Fedex ground free of charge.
For size exchange or return, order should be returned within 10 days of the original delivery date. Please request a shipping slip by email and note that you would need to contact FedEx to arrange a pick up or drop off the product at your nearest location.
For shoes and boots please use a soft surface like a carpet to try on in order to prevent scratches on soles. Kindly note that product is to be returned in original packaging and in good condition with no signs of wear on body and soles (in case of shoes and boots) and subject to seller’s inspection and approval. Damaged product will not be accepted.
Full refund or store credit will be provided to customer within 5 business days from date of receiving product at our address.
Customer agrees that Xixo Apparel Corp. responsibility is only for the monetary value of the product and subject to the above conditions.